Mentor Freight (Pty) Ltd

Customs Clearing

Mentor Freight Services (Pty) Ltd is registered with South African Customs (SARS) as an accredited agent, our association with SA Revenue Systems (Customs), enables us to offer a full customs brokerage service to customers, utilising electronic data interchanges (EDI).

365 Days A Year

Clearing Access

We have EDI access to Custom’s and Excise in all the main ports of South Africa, enabling us to clear shipments through customs 365 days a year. We also have deferment bonds lodged with customs at these offices allowing for quicker customs releases.

Additional Services

In order to facilitate quick clearance & delivery, the customs duties and import VAT can be disbursed on behalf of import clients. Terms can be arranged for payment of these costs based on the financial creditability of the importer and the size regularity of disbursements that are involved.

Mentor Freight Services employs staff, all of whom have knowledgeable backgrounds in this specialised area of customs clearing. They have the ability to interpret the correct tariff headings, import permit control regulations, address queries and ensure that correct customs duties are paid over to local customs authorities.

In addition to ordinary duty paid shipments, staff are trained to handle imports which are coming into South Africa for repair and return or for use in exhibitions, trade shows or show business type scenarios. The use of ATA Carnets is recommended for some such cargo and our staff will assist with all customs formalities and re-export procedures.

Customs entries are prepared electronically and the IT system employed is linked to SARS, enabling us to keep updated on all matters pertaining to Customs. With the help of our operating system Shipshape we can process customs entries, track shipments, & arrange clearance & delivery.

Shipshape also allows us to prepare import estimates prior to shipment, and we can also produce a line by line costings of goods after they have been landed in SA. These are both valuable tools which enable customers to plan orders and to cost goods at the time of receipting them into their own system.