Management at Mentor Freight Services and staff members have extensive experience in the shipping industry, they provide valuable technical support with either import or export traffic.
Being highly skilled in the functions they perform and able to diversify their skills, our staff who work closely with our clients fulfilling our clientele requirements and expectations in all areas.
All staff participate in ongoing training courses, to ensure up to date knowledge with current procedures and policies to meet their responsibilities within the freighting industry.
Most of the training is supported by SAAFF, the South African Association of Freight Forwarders, and training is regarded as an ongoing process, allowing us to concentrate on our top priority: Service Excellence.
Mentor Freight Services endeavours to be up to date with all IT matters. We constantly update and upgrade our hardware, software and communications systems. We have 2 main software operating systems, one is supplied by Ship Shape, and covers both air & ocean freighting and the second being a warehouse bar coding operating system. The first system is a customs approved program which allows for the following:
The second system, the warehouse programme allows:
Our premises which is situated 6Km away from O.R. Tambo International Airport, is ideally sized and structured for both air & ocean freight cargo.
The premises offer 208 off floor pallet positions, approximately 255 CBM, on the racking system. This is in addition to the warehouse floor space.
Our premises are protected by inferred security beams and internal close circuit cameras. All this allows for controlled processes such as:
Mentor Freight Services currently operates its own clearly marked fleet of light and heavy duty vehicles.
These well maintained vehicles allow Mentor Freight Services to be flexible, without having to rely on third party transporters, ensuring better security and control of our clients cargo.